return policy:

Unlike most liquidators or closeout sellers that have "all sales are final" terms. We at netshades, offer the ability to return merchandise.

The terms of returning merchandise are as follow:

• You must contact us within 10 days from the ship date of the order.
• Merchandise must be returned to us within 30 days of original ship date.
• Merchandise must be returned in original condition.
• Merchandise must include original box or packing and all papers, tags, accessories.
• Merchandise must include an RMA number (return authorization number) with return

qualifying merchandise:

If your merchandise meets these terms your first step is to contact us to request your RMA number. You may contact us at returns@netshades.com. When contacting us please include your name, order number and reason for the return.

fees and conditions:

• Customer is responsible for all returned merchandise shipping incurred
• You will receive a site credit for merchandise returned. Not including original or returned shipping fees. 
• Credits must be used within 60 days from date issued.
• We will not accept merchandise if it doesn't meet the terms outlined. We will return such items to you. If you reject that return shipment, netshades reserves the right to liquidate the merchandise without credit. All costs related to return shipping must be paid by the customer.
• Customer requesting refund instead of site credit will be subject to a 20% restocking fee.

shipping policies:

• In most cases, orders will be shipped within 2 business days.
• Most merchandise will be shipped UPS insured ground services
• Shipments will be insured for the order or purchase price.
• If merchandise is damaged in shipping it is the customers responsibility to contact the shipper.

warranties:

• netshades offers no warranties and manufactures must be contacted directly. Any warranties offered are that of the manufacture and are subject to each companies terms and conditions. Netshades is an authorized dealer for: Alpina eyewear, Bolle, Cazal, Coyote Eyewear, Diva, Dragon Optics, Gargoyles, Jaguar, Mont Blanc, M-shades, Optic Nerve, Police Eyewear, Roberto Cavalli, Serengeti Eyewear, Urban Elements, Uvex Sports and Wiley-X,

privacy policy:

Our customers and their privacy are important to us. Any information about our customers collected on our site, is for our use only. We do not believe in sharing or selling this information to others. Our customers privacy and shopping experience is our top priority.